Shipping Policy

Thank you for shopping with VivaZin! This Shipping Policy explains the terms and conditions related to the shipment and delivery of your orders placed on https://vivazin.com/.

1. Order Processing Time

All orders are processed within [1-3] business days (excluding weekends and holidays).
You will receive an email confirmation once your order has been shipped.
In the event of delays (due to high order volume or unforeseen circumstances), we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on the destination and shipping method selected. Estimated delivery times are as follows:

Standard Shipping: [X-XX business days]

Delivery times are estimates and may vary based on location and external factors.

3. International Shipping

VivaZin currently [does/does not] offer international shipping. If offered:

Additional duties, taxes, and fees may apply for international shipments.
These fees are the responsibility of the customer and are not covered by Vitalyte.

4. Shipment Tracking

Once your order is shipped, you will receive a tracking number to monitor the status of your shipment. Please allow 24-48 hours for the tracking information to be updated.

5. Shipping Issues & Lost Packages

If your package is delayed or lost in transit, please contact our support team at support@vivazin.com. We will work with the carrier to resolve the issue.

VivaZin is not responsible for packages marked as "Delivered" by the carrier but not received.

6. Incorrect Shipping Information

Please ensure that your shipping address is accurate. Orders with incorrect or incomplete addresses may be delayed or returned. If a package is returned due to an incorrect address, additional shipping fees may apply.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7-14 days] of delivery with photos of the item and packaging. We will provide a replacement or refund as necessary.